Technical Manager, Real Time Operations (18-014)

Location:Leesburg, VA
Benefits:Full Benefits on Day One!
Employment Type:Full Time
Department:265 - Satellite Operations & Ground Development

The Mission Director (MD) position is the on-shift manager of one of the Iridium operations Mission Real Time Operations (MRTO) crews. The MD coordinates all activities on the real time operations floor, including those between the Command & Control, Network Operations, Mission Planning and Flight Dynamics, and System Administration functions. The MD is the final authority in Command & Control of the Iridium Satellite Network, as well as any support infrastructure issues that have the potential to affect Command & Control capabilities. The position requires a work schedule of alternating 12-hour shifts, days and night.



Duties and Responsibilities

The MD has two of types duties, those pertaining to the technical operations of the Iridium System, and those pertaining to managerial duties of his or her shift crew.

The technical duties and responsibilities include:

  • Management and coordination of planned daily mission objective execution on the Iridium Satellite Network including but not limited to:

    • Satellite orbital maneuvers

    • Constellation wide software update campaigns

    • Engineering directed test activities

    • Routine Satellite State of Health activities

  • Management and coordination of recovery from unplanned events in Iridium Satellite Network including satellite payload Return-to-Service (RTS) and satellite bus anomaly resolution

  • Management and coordination of Gateway or Teleport Network (TPN) operations, test, maintenance and fault recovery activities

  • Management and coordination of control facility hardware and software operations, test, maintenance and fault recovery activities

  • Coordination and facilitate fault escalation and recovery meetings for all areas of responsibility

The managerial and administrative expectations include but are not limited to:

  • Manage personnel resources to maintain sufficient staffing to successfully execute all satellite command and control activities, including personnel time-off authorization

  • Validate and approve personnel timesheets

  • Mentor and develop shift personnel operational performance and career advancement through regular feedback and annual Performance Review cycles

  • Ensure all shift personnel are in compliance with Iridium HR policies including but not limited to timekeeping, time-off, use of computing resources, and personal conduct. Initiate appropriate corrective action as necessary.



Job Requirements

All applicants must complete the Iridium Mission Director (MD) certification. The 3 month (on average) certification process is a combination of in-house classroom training and On-the-Job (OJT) apprenticeship culminating in formal job task demonstration and examination. The applicant must be proficient in the LINUX operating system, as well as standard PC usage and applications.

Experience/Education Requirements

The ideal candidate will have a minimum of 10 years of experience in satellite operations, with a minimum 5 years of experience specifically on the Iridium Satellite Network. Current or previous certification in the Iridium Mission Director or Iridium Mission Director Back-Up positions is desirable.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.

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