In partnership with leading Air Navigation Service Providers (ANSPs) from around the world, like NAV CANADA, Italy’s ENAV, the Irish Aviation Authority (IAA) and Denmark’s Naviair, as well as Iridium Communications, Aireon is set to revolutionize the global aviation industry. In 2018, Aireon will deploy a global satellite-based system capable of tracking and monitoring aircraft around the globe, in real-time. Unlike traditional air traffic monitoring and tracking systems, which are costly to deploy over large geographic regions and limited to densely populated areas, Aireon will extend the coverage to oceans, mountains, remote areas and polar regions to provide real-time, 100% visibility of aircraft anywhere in the world. This technology will create more direct flight paths, increase operational and fuel efficiency for airlines and improve safety for the flying public.
The Configuration Management Specialist (CMS) has a critical role in ensuring the configuration control of Aireon’s core service configuration items and change control of those items. Additionally, the CMS also ensures that everyone in the organization follows the approved CM processes and does not circumvent these processes. Reporting to the CM Manager under the direction of the Director of Operations, the CMS will be responsible for maintaining the integrity of a global data distribution system that provides air surveillance and safety-of-life-critical air traffic control (ATC) data to Air Navigation Service Providers (ANSPs) and other commercial and general aviation customers located across the globe.
The CMS will work with the CM Manager, Safety Manager, and other specialists to coordinate and evaluate policies, procedures, and standards and to monitor and ensure configuration control of all Aireon information assets. This individual collaborates with all organizations, internal and external, necessary to keep track of all changes made to Aireon’s system and subsystems. The CMS will responsible for identifying any configuration or change anomalies and immediately reporting these to the CM Manager, Safety Manager, and Operations Director.
Communication and adeptness at working with a variety of personalities and skillsets across multiple organizations and locations in a fast-paced, start-up environment will be a key part of this role.
Responsible for effectively tracking, logging, categorizing, and maintaining changes made against the baselines
Responsible for working with the Aireon Safety Manager to ensure all changes are reviewed for safety impact and configuration or all systems is known and documented
Ensures only approved validated changes are deployed to production
Provide configuration management support to include configuration identification, change control, configuration status accounting and configuration audits daily
Recommend configuration management policy and process improvements to continuously improve control and timeliness of all change management functions
Research, analyze and resolve CM tool and system-related problems
Familiarity with the tools such as JIRA, Bitbucket, Jenkins, and SharePoint
Perform Functional Configuration (FCA) Audits on software and documentation
Ensures software version control processes, policies and procedures are followed on software development projects
Updates, documents, and maintains the currency of release management processes and procedures in the CMP
Provides administrative and technical support to change management forums (i.e., Configuration Control Board (CCB), Technical Review Board (TRB))
Ensures efficient delivery of engineering capabilities using best practices, industry standards and repeatable processes
Provides technical consulting in the automation of configuration management and build/release management processes
Strong oral and written communication and presentation skills, ability to interact and communicate with all levels of company personnel in a professional and tactful manner
Demonstrated knowledge of configuration/data management (CM/DM) processes and methodologies, development techniques, change control processes, configuration audits, policies, procedures, standards, and industry publications related to configuration/data/release management
Hands-on experience maintaining, monitoring and reporting CM baselines
Lead coordination of CM issues with developers and other entities
Experience performing periodic process audits of specific processes, and performing Functional and Physical Configuration Audits
Experience with Atlassian JIRA, Confluence, Jenkins, Git, SharePoint
Ability to handle multiple assignments and manage multiple build configurations
Ability to quickly learn and apply Aireon’s safety culture
Keep and analyze accurate records, document customer service actions and discussions, and compile and distribute accurate reports
Demonstrate initiative and detail-orientation to ensure quick resolution of issues and successful project completion
Ability to work as part of a team comprised of internal and external resources located in multiple geo-graphic locations and time-zones
Ability and motivation to work in a fast-paced, start-up entrepreneurial environment
Ability to take on additional roles related to technical system development and operations to fill resource gaps as needed
Proactive communicator with strong written and verbal skills
US Citizen or U.S. permanent resident
Computer-related or Engineering-related four-year College Degree
5 years of professional experience in the IT field – preferably doing CM work
Working knowledge of CMMI, ISO, and DO-279 standards a plus
Ability to obtain Position of Trust clearance
Aireon is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.