Associate Engineer - Ground Operations 17-016

Location:Leesburg, VA
Benefits:Excellent Benefits on Day One!
Employment Type:Full Time
Department:255 - Satellite Development & Operations

This position provides critical ground operations support for the Mission Real-Time operations team. The support functions include development, test and implementation of processes, procedures, checklists and software tools for ground operations. The functions also include anomaly and issue resolution, troubleshooting, and identifying root cause and determining corrective actions. Candidate will work normal business hours and provide 24x7 on-call support. However, the candidate will also be required to work 12-hour rotating shifts during critical satellite activities such as launch and early orbit operations. Ideal candidate will have a degree in Computer Engineering or Computer Science.

  • Provide systems engineering support to maintain and develop new processes and procedures focused on continuous process improvement.

  • Develop and maintain operational software tools in order to provide efficient automated and mechanized satellite ground operations.

  • Perform systems engineering & real-time analysis. Track, trend and analyze potential problems & anomalous conditions that may affect the ground system, HW, SW, and operational LANs.

  • Provide on call support, real-time investigation and troubleshooting for all real-time operations anomalies related to the Ground operations.

  • Plan and execute Mission Operations Acceptance Testing for all ground software builds.

  • Detect software faults, analyze and recover system applications, reconfigure or reinitialize processes upon recovery, and properly document and log all events.

  • Coordinate with software and hardware engineers for software installation, upgrades, and troubleshooting.

  • Provide 7x24 on-call support and backfill for operations during critical surge or staffing deficiencies.

  • Provide Launch and Early-Orbit Operations support for all launches during the NEXT satellite launch campaign.

  • Develop and maintain operational tools including writing and delivering fixes for critical features and defects and develop new tools as requested to serve the real time operators.


All applicants must complete Iridium Satellite Flight Operations Specialist (FOS) familiarization. The certification process is a 2 - 3 month, average, combination of in-house classroom training and On-the-Job (OJT) apprenticeship culminating in formal job task demonstration and examination. The applicant must be proficient in a UNIX/LINUX operating system, general programming capabilities, as well as standard PC usage and applications.

Experience/Education Requirements

Minimum of a BS in Computer Engineering or Computer Science. Will also consider degrees in Aerospace, Mechanical, or Electrical Engineering, Physics, Mathematics, or related technical discipline with some software experience . Ideal candidates will have a general knowledge of satellite or ground operations, have a strong background in troubleshooting and problem solving, and working under tight time constraints. Candidates should be highly motivated as they will be tasked with also learning and participating in the launch and early orbit operations for the Iridium NEXT constellation.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.


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