Development Manager 17-025

Location:Tempe, AZ
Benefits:Excellent Benefits on Day One!
Employment Type:Full Time
Department:215 - Business Systems Development

This position will act as the manager of a portion of the development team. The candidate will be responsible for design and development of software and web applications, as well as architectural guidance and direction for the products. The candidate will also provide technical support as required to supplement the operations and Tier2 support teams. The candidate will take part in employee review process and be responsible for training and mentoring junior resources.

  • Provides guidance to the Software Engineering team and other departments in identifying product and technical requirements

  • Ensure maximum team efficiency, and timely delivery of high-quality software

  • Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the rollout of software releases

  • Participates in requirements gathering sessions to ensure the proper set up and use of back office systems

  • Design and development of software and web applications, including new programs, enhancements, and modifications

  • Produce new builds and deployments upon completion of development tasks

  • Support QA efforts, resolve issues and defects in a timely manner

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary

  • Work closely with the operations support team supporting the configuration, back office and customer service processes

  • Assist in the troubleshooting and assist in resolving complex system issues that may have a negative impact on revenue or customer perceptions

  • Participates in meetings to recommend process improvements as development or customer needs dictate to enhance or maintain efficiencies for internal customers and reduce risk of revenue loss

  • Assists with the integration, documentation and launch of new product offering

  • Assist as necessary with user acceptance testing of billing and reporting systems as development is completed, prior to production roll out

  • Communicate expectations clearly to resources to ensure that deliverables and deadlines are properly met

  • Mentor team members to ensure they keep current with technological developments within the industry

  • Manage the prioritization of development team tasks

  • Provides leadership and direction to department personnel

  • Provides excellent example of professionalism, and dedication to team goals

  • Consistent exercise of independent judgment and discretion in matters of significance

  • Coach and provide training or suggestions as required

  • Other activities as deemed necessary

  • Expert development skills

  • Thorough understanding of Agile Scrum development process

  • Must demonstrate capacity to be proficient in developing and maintaining at least two of the core systems managed by the B/OSS team (SPNet, IWS, Datamart, OpToolz, Datawarehouse ETL, Datawarehouse Reports)

  • Competency in Oracle BRM, Java, PHP, Hibernate, SQL, Informatica, Microstrategy or JBoss.

  • Excellent understanding of telecom OSS\BSS

  • Understanding and familiarity of telecom back office, billing and revenue assurance

  • Ability to Interact with various departments and management

  • Ability to deliver consistent results of high quality, and on time deliveries.

  • Ability to prioritize multiple projects, multi task and review workloads to ensure the best use of resources

  • Must possess excellent organizational skills  

    Experience/Education Requirements:

  • 4 year degree in Business or computer science

  • Technical knowledge and experience in Telecommunications, BSS/OSS systems, preferably Oracle BRM

  • Minimum 10 years of Software Development experience in the telecommunications industry.

  • Minimum 2-3 years proven record as an effective team lead.

  • Ability to translate functional requirements to technical design.

  • Ability to understand and follow-up on various technical issues (Sizing, Performance, business logic, etc) & can thrive in a fast pace environment.

Iridium is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity or status as a protected veteran. EOE of Minorities/Females/Vets/Disability and other protected categories.

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