Product Manager

Responsibilities:

The Product Manager (PM) is responsible for the tactical and strategic management of assigned Iridium services and products. The PM will be responsible for cradle to grave management of products and services.  The PM is responsible for coordinating across the entire company, the delivery of valuable capabilities to our customers and managing the product/service from a profit and loss perspective. Specific responsibilities include:

• Coordinating, developing, documenting and communicating the product strategy for the responsible product/service line including development of the product road map
• Perform and evaluate market, competitive, technical, and operational analysis and assimilate insights into the product strategy and product plan
• Collect, analyze and document customer and market requirements into market requirement and product requirement documents for the engineering and operations teams to design, develop and implement products and solutions
• Synthesize market inputs into a prioritized approach to product upgrades, extensions and next generation planning
• Execute business case development, market demand description, product definition, features and functionality
• Project planning and management
• Development and maintenance of product plans for hardware and services including pricing/rate plans, competitive analysis, sales strategy, market share attainment
• Proactively work across all relative functions to ensure products and services fit into relative company functionality (software systems, billing systems, etc.), processes, and procedures.
• Create technical, user, and marketing documentation for internal and external use for all voice services and products as required
• Provide support to sales teams via technical presentations, sales training material, white papers, lab demonstrations, and other customer engagements
• Training of Iridium distribution and development partners on functional operation of Iridium voice services and products
• Serve as primary repository for new products, services, feature enhancement requests and defects. Support key relationships with prospects, customers, and internal stakeholders as they assist with the development of requirements and product definition throughout the product lifecycle. Filter and prioritize market requirements while documenting detailed business and user requirements.
• Develop in depth knowledge and expertise of all Iridium products and services
• Other tasks and responsibilities as assigned.

Requirements:

• BS Degree in technical discipline, MBA preferred
• Minimum 3 years experience in product management.
• Experience in wireless or satellite voice products and services preferred
• Demonstrated ability to proactively build and manage relationships through effective interpersonal and relationship skills
• Strong communicator (Oral, Verbal, and Written) with ability to persuade individuals and groups
• Strong project management skills
• International travel experience is preferred
• Proficiency in English is required and one or more languages is preferred e.g. Spanish
• General computer skills and familiarity with Microsoft productivity software. Ability to come up to speed quickly with company systems, proprietary systems and emerging technology.
• Ability to multi-task, results driven, strong sense of ownership; strong sense of urgency; ability to improvise and solve complex problems and manage with minimal supervision.
• Strong organization and time management skills
• Experience in maritime, aeronautical, or land mobile vertical markets is a plus

Iridium Satellite LLC supports a drug-free work place.  We are an equal opportunity employer.